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BetterSpace

98 reviews  •  Outstanding

BetterSpace

Excellent

4.8
4.8 out of 5 stars (based on 98 reviews)
Excellent84%
Very good11%
Average3%
Poor2%
Terrible0%


Huge help

February , 2025

The team from BetterSpace was a huge help in getting my plan in order. Thanks again for all your help!

Avatar for The team from BetterSpace was a huge help in getting my plan in order. Thanks again for all your help!
The team from BetterSpace was a huge help in getting my plan in order. Thanks again for all your help!

Reply from BetterSpace

Thank you for your kind words, Laurence. We’re glad to have been of assistance during the planning stages of your extension and we’re excited to see the project through to completion. Our online project platform is designed to make it easy for customers like you to keep track of progress and communicate with our team, and we’re happy to hear that you found it helpful.

If there’s anything at all that we can do to make the construction process smoother for you, please don’t hesitate to let us know. We want your experience with BetterSpace to be as positive as possible, from start to finish. Thanks again for choosing us and we look forward to hearing from you soon.

Blew me away!

February , 2025

I was all set to dislike Better-space. My partner had contacted them to help with opening up our dated home layout, and I knew nothing about the company. In our first online meeting, however, Dan the project coordinator blew me away. He was prepared, knowledgeable about the process my partner had asked him to address and had a proposal that was second to none. He completely disrupted my mindset – I went in expecting someone unprofessional and instead found myself dealing with a true expert.

Avatar for Luca
Luca

Reply from BetterSpace

Thank you for your kind words, Luca. I’m glad to hear that our team was able to exceed your expectations and help make your home renovation dreams a reality. We pride ourselves on providing excellent customer service and working closely with our clients to create unique, tailored solutions that fit their needs.

I’ll be sure to pass on your compliments to Dan and the rest of our team. Thank you again for choosing BetterSpace, we appreciate your business!

So happy - we recommended it to our friend

February , 2025

We were so happy with our experience with BetterSpace that we recommended it to our friend. She ended up selecting a different package, but she was just as pleased with her designer.

Avatar for Kelly Jackson
Kelly Jackson

Reply from BetterSpace

Hi Kelly,

Thank you for taking the time to leave a review of your experience with BetterSpace. I’m glad to hear that you were happy with our service and that you would recommend us to your friends. We appreciate your business and hope to serve you again in the future!

Easy process and great prices

January , 2025

I was really excited when I found out about BetterSpace. I had been looking for a way to update my living room and kitchen on a budget, and their layout design package seemed like the perfect solution. Getting set up was easy – I just filled out a quick form on their website and they matched me with a designer.

Ed my project coordinator was great! He was really kind and helpful. I felt that the designer immediately got what I was asking for. She also respected our budget, which was great. We worked together to come up with some alternative option that we could consider which I then discussed with my builder.

Overall, I had a wonderful experience with BetterSpace. The process was easy, the prices were great!

Avatar for Anna Simpson
Anna Simpson

Reply from BetterSpace

Hi Anna, thanks for your review of BetterSpace! We’re glad you found our layout design package to be a helpful solution and that you enjoyed working with Ed. He is a great project coordinator and we appreciate his hard work. Thanks again for your kind words and we hope to have the pleasure of helping you with future projects soon.

Helped making everything work together

December , 2024

We were so excited when we competed the purchase of our new apartment. It was a blank slate just waiting for us to make it our own. But as the days went on, we realised that we needed more work than a lick of pain… we were struggling to figure out the ideal layout and we had different (too many!) ideas about what should go where. We weren’t sure how to make everything work together.

That’s when we decided to try BetterSpace. We filled out a quick questionnaire about our style and needs, and within days had a a very clear plan that ticked all the boxes and looked very professional.

Avatar for Kevin Anderson
Kevin Anderson

Reply from BetterSpace

Hi Kevin, thanks for your review of BetterSpace! We’re really glad to hear that you found it helpful in designing your new apartment. It sounds like you were able to put together a great space with our help. We hope you continue to find it useful as you make future updates. Thanks again for using BetterSpace!

Impressive platform

October , 2024

The online project platform is impressive. All the people from BetterSpace so far had been nice and had the knowhow. They communicated well and were engaged in their work. The next step was to get the extension built. This would be a challenging and exciting project. I hope that BetterSpace could still provide enough help in this phase of the process.

Avatar for Felix
Felix

Reply from BetterSpace

Thank you for choosing to work with BetterSpace, Felix. We’re excited to see your project through to completion! Our team is looking forward to continuing our collaboration and helping you realize your vision.

Good communication

October , 2024

We found BetterSpace on Bark and were really happy with their customer service. They did a good job interpreting our brief and they turn it into finished designs ready for planning. Their online portal is great for uploading documents or viewing designs – communication was really good and they met all deadlines. We would definitely recommend BetterSpace!

Avatar for Lily Cohen
Lily Cohen

Reply from BetterSpace

Thank you for choosing BetterSpace, Lily. We’re so happy to have been of service and that you found our online portal easy to use. Our team is passionate about creating beautiful and functional designs and we’re glad to have been able to help your business achieve its goals. Thank you for recommending us and we hope to be of assistance in the future!

Very knowledgable about extensions

September , 2024

The team from BetterSpace was a huge help in getting my extension plan approved. Their online project platform is impressive and everyone I’ve interacted with so far has been very nice and knowledgeable. I’m excited to see what the next step, building the extension, will be like. I know it will be challenging but hopefully BetterSpace can still provide enough support. Thanks again for all your help!

Avatar for Laurence
Laurence

Reply from BetterSpace

Thank you for your kind words, Laurence. We’re glad to have been of assistance during the planning stages of your extension and we’re excited to see the project through to completion. Our online project platform is designed to make it easy for customers like you to keep track of progress and communicate with our team, and we’re happy to hear that you found it helpful.

If there’s anything at all that we can do to make the construction process smoother for you, please don’t hesitate to let us know. We want your experience with BetterSpace to be as positive as possible, from start to finish. Thanks again for choosing us and we look forward to hearing from you soon.

Impressive. Great communication

September , 2024

I was really impressed with the service at BetterSpace. The team was efficient, helpful, and communicated effectively throughout the process. I also appreciated the clear cost structure – there were no surprises. Overall, I found the dashboard gives a good overview for managing and tracking the entire process. Highly recommend!

Avatar for Susan Jones
Susan Jones

Reply from BetterSpace

Thank you for your kind words, Susan! We’re so happy to have been of service and that you found our pricing transparent. Our goal is to make the moving process as smooth as possible for our clients and it sounds like we were able to do that for you. We hope you’ll recommend us to your friends and family in the future.

Clear communication and excellent quality

August , 2024

I was really impressed with the skills and effort that this company put into their work. They flagged up any issues very clearly, and were always willing to accommodate my requests and deadlines. The final design was of excellent quality, exceeding my expectations. I would definitely recommend them to anyone looking for a high-quality, professional solution.

Avatar for Dylan
Dylan

Reply from BetterSpace

Thank you for your kind words, Dylan! We’re so glad to hear that you were happy with the final product and our team’s efforts. We strive to maintain clear communication and work closely with our clients to meet their needs and deadlines. Thank you for choosing BetterSpace and we hope to work with you again in the future!

The designer was fantastic

August , 2024

We were really impressed with the work that BetterSpace did for us. Our designer Leah created a space that really suited our tastes and we would never have managed to put together without her input. She’s very talented and has made a standard 70 flat come to life. Communication was equally brilliant; kept us up to date regularly, talked us through all the processes, helped us choose the right fittings – she was fantastic! We would definitely recommend BetterSpace to anyone looking for home improvement help.

Avatar for Otis
Otis

Reply from BetterSpace

Thank you for choosing BetterSpace, Otis! We’re thrilled to hear that Leah was able to create a space that suits your tastes and we appreciate your kind words about our communication. We aim to keep our clients up-to-date on every step of the process so they always feel informed and in control. It’s great to know we were able to achieve that for you. Thank you for choosing us and we hope you’ll enjoy your new space for years to come!

Helpful and responsive

July , 2024

When I first heard about BetterSpace, I was a little skeptical. I mean, who wouldn’t be? It’s a company that promises to make your design dreams a reality. But after doing some research, I decided to give them a try. And boy, am I glad I did!

From the very beginning, my experience with BetterSpace has been great. My architect is super helpful and always responds quickly to my questions. And the support team is top-notch; they’re always there to help me out whenever I need it. Plus, the website makes the design process so much easier to understand.

Overall, I’m really happy with my decision to use BetterSpace.

Avatar for "Harry George  "
"Harry George  "

Reply from BetterSpace

Thank you for choosing BetterSpace, Harry! We’re glad to have you on board and we appreciate your kind words. Our team is passionate about making your design dreams a reality and we’re happy to hear that we’ve been able to deliver so far. If there’s anything we can do to make the process easier for you, please don’t hesitate to let us know. We want this process to be as smooth and enjoyable as possible for you. Thanks again for choosing BetterSpace!

Fabulous experience for a first timer

June , 2024

It was my first time using a design service like this, but I have to say, it was a fabulous experience all-round. My architect really understood what I wanted, and the final product was perfect. I couldn’t recommend them more!

Avatar for Carol Hall
Carol Hall

Reply from BetterSpace

Thank you for your kind words, Carol! We’re so happy to hear that you had a great experience with our design service. Our architects work hard to understand each client’s needs and create designs that perfectly reflect their vision. We hope you’ll recommend us to your friends and family in the future. Thanks again for choosing BetterSpace!

Provided several designs to choose from

June , 2024

betterspace helped me to turn my dream into a reality. I bought a house recently and wanted to bring it up to date as the layout was dated. The house is about 60 years old. My designer provided several different designs which I could choose from and helped me to pick the best one for my needs. Now my house looks amazing and modern! Thank you so much for your help!

Avatar for Caleb
Caleb

Reply from BetterSpace

Thank you for choosing BetterSpace, Caleb! We’re so happy to have been a part of helping you update your home and make your dreams a reality. Thank you for the kind words and we hope you enjoy your updated space for years to come.

Planning permission granted! Top job.

June , 2024

I’ve used BetterSpace for both my property purchase and sales, and their service has been excellent on both occasions. Communication has been great, with them always chasing me to complete the job rather than me chasing them. They’re also professional at what they do, with planning permission being granted on both of my properties – an excellent result. Well done to all at BetterSpace!

Avatar for Amelia Watson
Amelia Watson

Reply from BetterSpace

Thank you for your kind words, Amelia. We’re so glad to have been of service during both your property purchase and sale. It’s always a joy to help our clients achieve their real estate goals!

Your satisfaction is our top priority, and we appreciate the trust you’ve placed in us. Thank you for recommending BetterSpace!

Happy with the results

June , 2024

We used this company to update our living room and bedrooms, and we were really happy with the results. The prices are very reasonable, and the quality of the design and drawings was very good. We would definitely use them again in the future!

Avatar for Pamela Wilson
Pamela Wilson

Reply from BetterSpace

Thank you for your kind words, Pamela! We’re so happy to have been able to help you update your living room and bedrooms. The prices we offer are always meant to be reasonable and reflect the quality of our design and drawings.

We would love to work with you again in the future, so please don’t hesitate to reach out if there’s ever anything else we can do for you. Thank you for choosing BetterSpace!

Professional! Great service

April , 2024

After the 3rd architect I contacted refused to take on my project I found BetterSpace. I was so relieved and grateful for their professionalism and engagement throughout the entire process. BetterSpace provided great service and communication.

Avatar for Ruben Weisman
Ruben Weisman

Reply from BetterSpace

Thank you for choosing to work with BetterSpace, Ruben. We’re glad to hear that our professionalism and engagement met your expectations. Our goal is to always provide the best possible experience for our clients, and it sounds like we were able to do that in your case. We appreciate your business and look forward to working with you again in the future.

Went the extra mile

December , 2023

When the city went into lockdown, many businesses closed their doors but BetterSpace were still working as normal. They were always willing to go the extra mile to make sure that we were satisfied.

Avatar for David Smith
David Smith

Reply from BetterSpace

Thank you for choosing to work with BetterSpace during the recent city lockdown, David. I’m glad to hear that our team was able to maintain a high level of service and support despite the challenges presented by the situation.

Our team is committed to providing our clients with the best possible experience, and I’m proud to say that we were able to do just that during this time. Thank you for your business, and I hope that we can continue to serve you well in the future.

Far acceded my expectations

August , 2023

After being impressed with the work BetterSpace showed on their site I decided to go ahead with them. It felt a bit of a luxury as I though I could do the job myself. After discussing it with my partner, we decide to go ahead and give it a try. I have to admit that the result far acceded what I would have come up with so I was very happy with it – the extra expense was worth it.

Avatar for Gregory Clarke
Gregory Clarke

Reply from BetterSpace

Thank you for choosing BetterSpace, Gregory. We’re glad to hear that our services were a good value for you and that you’re happy with the results. We appreciate your business and look forward to working with you again in the future.

Clever design solution

August , 2023

When I first started working with the team from BetterSpace I was really impressed by how attentive they were to my requirements.

I worked with them to design two floors – one with a lot of challenges, and one that was a bit more straightforward. I had so much fun working with the designer, and waiting for her daily messages to come through. The design ideas were very clever and I never would have come up with them myself.

Avatar for Oliver Hill
Oliver Hill

Reply from BetterSpace

Hi Oliver, thank you so much for taking the time to leave a review of your experience working with BetterSpace. We’re really glad to hear that you enjoyed working with our designer and found her ideas clever. It’s great to know that we were able to meet your requirements and help turn your vision into reality. We hope you’ll continue to work with us in the future!

About BetterSpace

BetterSpace is an online provider of architectural design services.  Our talented in-house team of architectural designers, and technicians provides a full range of design and planning services for residential, commercial, and retail projects worldwide through our unique online platform. We are a registered company in the UK and we have designated project teams based in the UK, US, Europe, and Asia. To find out what services we offer, click here.

Contact Details

service@betterspace.co

0845 564 3303 (UK only)

+1 628 228 6088

Company Profile

Professional Services > Architectural Services

Worldwide service

Replied to 76% of reviews