BetterSpace

98 reviews  •  Outstanding

BetterSpace

Excellent

4.8
4.8 out of 5 stars (based on 98 reviews)
Excellent84%
Very good11%
Average3%
Poor2%
Terrible0%


Impressive platform

October , 2022

The online project platform is impressive. All the people from BetterSpace so far had been nice and had the knowhow. They communicated well and were engaged in their work. The next step was to get the extension built. This would be a challenging and exciting project. I hope that BetterSpace could still provide enough help in this phase of the process.

Avatar for Felix
Felix

Reply from BetterSpace

Thank you for choosing to work with BetterSpace, Felix. We’re excited to see your project through to completion! Our team is looking forward to continuing our collaboration and helping you realize your vision.

Good communication

October , 2022

We found BetterSpace on Bark and were really happy with their customer service. They did a good job interpreting our brief and they turn it into finished designs ready for planning. Their online portal is great for uploading documents or viewing designs – communication was really good and they met all deadlines. We would definitely recommend BetterSpace!

Avatar for Lily Cohen
Lily Cohen

Reply from BetterSpace

Thank you for choosing BetterSpace, Lily. We’re so happy to have been of service and that you found our online portal easy to use. Our team is passionate about creating beautiful and functional designs and we’re glad to have been able to help your business achieve its goals. Thank you for recommending us and we hope to be of assistance in the future!

Very knowledgable about extensions

September , 2022

The team from BetterSpace was a huge help in getting my extension plan approved. Their online project platform is impressive and everyone I’ve interacted with so far has been very nice and knowledgeable. I’m excited to see what the next step, building the extension, will be like. I know it will be challenging but hopefully BetterSpace can still provide enough support. Thanks again for all your help!

Avatar for Laurence
Laurence

Reply from BetterSpace

Thank you for your kind words, Laurence. We’re glad to have been of assistance during the planning stages of your extension and we’re excited to see the project through to completion. Our online project platform is designed to make it easy for customers like you to keep track of progress and communicate with our team, and we’re happy to hear that you found it helpful.

If there’s anything at all that we can do to make the construction process smoother for you, please don’t hesitate to let us know. We want your experience with BetterSpace to be as positive as possible, from start to finish. Thanks again for choosing us and we look forward to hearing from you soon.

Impressive. Great communication

September , 2022

I was really impressed with the service at BetterSpace. The team was efficient, helpful, and communicated effectively throughout the process. I also appreciated the clear cost structure – there were no surprises. Overall, I found the dashboard gives a good overview for managing and tracking the entire process. Highly recommend!

Avatar for Susan Jones
Susan Jones

Reply from BetterSpace

Thank you for your kind words, Susan! We’re so happy to have been of service and that you found our pricing transparent. Our goal is to make the moving process as smooth as possible for our clients and it sounds like we were able to do that for you. We hope you’ll recommend us to your friends and family in the future.

Clear communication and excellent quality

August , 2022

I was really impressed with the skills and effort that this company put into their work. They flagged up any issues very clearly, and were always willing to accommodate my requests and deadlines. The final design was of excellent quality, exceeding my expectations. I would definitely recommend them to anyone looking for a high-quality, professional solution.

Avatar for Dylan
Dylan

Reply from BetterSpace

Thank you for your kind words, Dylan! We’re so glad to hear that you were happy with the final product and our team’s efforts. We strive to maintain clear communication and work closely with our clients to meet their needs and deadlines. Thank you for choosing BetterSpace and we hope to work with you again in the future!

Happy with design ideas and final proposal

August , 2022

I couldn’t believe the excellent service I received from BetterSpace from the very first call. The representative was so helpful and professional, and walked me through how the service worked. They gave me an idea of the timeline and the fees. I was delighted with the design ideas and final proposal. The whole process was straightforward and easy, and I’m really happy with the final outcome. Thank you, BetterSpace!

Avatar for Madeline
Madeline

Reply from BetterSpace

Dear Madeline,

Thank you for choosing BetterSpace and for taking the time to write such a positive review. We are thrilled to hear that you were satisfied with our service and that we were able to exceed your expectations. It was our pleasure to work with you and we are grateful for your business.

Sincerely,

The BetterSpace Team

Far acceded my expectations

August , 2022

After being impressed with the work BetterSpace showed on their site I decided to go ahead with them. It felt a bit of a luxury as I though I could do the job myself. After discussing it with my partner, we decide to go ahead and give it a try. I have to admit that the result far acceded what I would have come up with so I was very happy with it – the extra expense was worth it.

Avatar for Gregory Clarke
Gregory Clarke

Reply from BetterSpace

Thank you for choosing BetterSpace, Gregory. We’re glad to hear that our services were a good value for you and that you’re happy with the results. We appreciate your business and look forward to working with you again in the future.

Clever design solution

August , 2022

When I first started working with the team from BetterSpace I was really impressed by how attentive they were to my requirements.

I worked with them to design two floors – one with a lot of challenges, and one that was a bit more straightforward. I had so much fun working with the designer, and waiting for her daily messages to come through. The design ideas were very clever and I never would have come up with them myself.

Avatar for Oliver Hill
Oliver Hill

Reply from BetterSpace

Hi Oliver, thank you so much for taking the time to leave a review of your experience working with BetterSpace. We’re really glad to hear that you enjoyed working with our designer and found her ideas clever. It’s great to know that we were able to meet your requirements and help turn your vision into reality. We hope you’ll continue to work with us in the future!

The designer was fantastic

August , 2022

We were really impressed with the work that BetterSpace did for us. Our designer Leah created a space that really suited our tastes and we would never have managed to put together without her input. She’s very talented and has made a standard 70 flat come to life. Communication was equally brilliant; kept us up to date regularly, talked us through all the processes, helped us choose the right fittings – she was fantastic! We would definitely recommend BetterSpace to anyone looking for home improvement help.

Avatar for Otis
Otis

Reply from BetterSpace

Thank you for choosing BetterSpace, Otis! We’re thrilled to hear that Leah was able to create a space that suits your tastes and we appreciate your kind words about our communication. We aim to keep our clients up-to-date on every step of the process so they always feel informed and in control. It’s great to know we were able to achieve that for you. Thank you for choosing us and we hope you’ll enjoy your new space for years to come!

Took everything into consideration

July , 2022

I can’t believe it’s finally finished – our new home. I spent hours online looking at designs ideas, trying to find ones that we could adopt. I found that the team at BetteSpace really took everything into consideration and made it all come together perfectly. For us – It was amazing seeing everything come together – from the layout to all the suggested types of furniture and fittings. The software they use to show their designs is really good too – you know exactly what you are going to get (well, with full transparency we’ve not actually finished yet but I THINK know exactly what I am going to get!!). Thank you Betterspace for helping us make our dream home a reality!

Avatar for Nicholas Johnson
Nicholas Johnson

Reply from BetterSpace

Dear Nicholas,

Thank you for choosing to work with BetterSpace on your new home. We are thrilled to hear that you found our team helpful and that the software was able to reflect your design ideas perfectly. It is a joy to see our clients happy with the final product and we appreciate your business. Thank you again for choosing BetterSpace!

They really understood what I was looking for

July , 2022

I was so excited when I first heard about BetterSpace. It sounded like the perfect solution for me – I was moving into a new place and needed help with the design, but didn’t have time to do it all myself. My design team was great. We talked through what I wanted and I got some great ideas. The final designs looked amazing and really captured the feel I was going for.

Unfortunately, my purchase fell through ;-( But even though things didn’t work out in the end, I’m really glad I got to work with BetterSpace as they really understood what I was looking for.

Avatar for Melissa Thomas
Melissa Thomas

Reply from BetterSpace

Hi Melissa, thank you for your review of our services. We’re glad to hear that you enjoyed the design process with your team and that the final designs looked great. We apologize for any inconvenience you experienced during the purchase process and we would love to help resolve that for you. Please reach out to us at support@betterspace.com and we’ll be happy to help. Thanks again for your feedback!

Quick, easy and affordable

July , 2022

We were really happy with the finished design. The extension was just what we needed and it looked great too! We would definitely recommend Better-Space to anyone looking for a quick, easy and affordable way to get their home extension done.

Avatar for Aiden
Aiden

Reply from BetterSpace

Thank you for choosing BetterSpace, Aiden! We’re so happy to hear that you were pleased with the finished design and that the extension was just what you needed. We would be more than happy to recommend our services to anyone looking for an affordable way to get their home extension done. Thank you again for choosing us and we hope to work with you in the future!

Really happy with the final outcome

June , 2022

I was really pleased with the service I received from BetterSpace. I found that they really made me think about all the bits and bobs that go into the new plan. I was really happy with the final outcome and I thought the price was very fair indeed.

Avatar for Brian Green
Brian Green

Reply from BetterSpace

Thank you for choosing BetterSpace, Brian! We’re glad to hear you were happy with the service and final outcome. Our team strives to provide a great experience and fair pricing for our clients. Thank you for your business and we hope to work with you again in the future!

Totally worth it

June , 2022

I gave my designer Ellie a very difficult task and we’ve had to revise the design a dozen times… She’s probably spent the whole week pulling out her hair trying to come up with something ‘different’. But it was totally worth it! It’s amazing how much knocking off a few walls can do! We just got some new furniture, paint and accessories – I’m a super happy!

Avatar for Edward Jackson
Edward Jackson

Reply from BetterSpace

Hi Edward,

We’re glad to hear you’re happy with your recent renovation project! It sounds like you and your designer Ellie put a lot of thought into it and the results are fantastic. We hope you’ll enjoy your new space for years to come.

Thanks for choosing BetterSpace,

The BetterSpace Team

Happy with the planning application package

June , 2022

BetterSpace was a great experience for me and my partner. We used their design and planning application package, and it was perfect. We went through a few design options and were given lots of time to consider each, which helped us a lot. We finally agreed on the right option and got the look we wanted. Overall, I would definitely recommend BetterSpace to anyone looking for home design services!

Avatar for Debra Price
Debra Price

Reply from BetterSpace

Thanks for your kind words about BetterSpace, Debra! We’re glad you and your partner found our design application package helpful. It’s great to hear that our team was able to provide you with the time and support you needed to make a decision. We hope you’ll enjoy your new home design!

Awesome

June , 2022

We’d been planning to make updates to our house for years, but it always seemed to get pushed down the list of priorities. Finally, we decided to bite the bullet and do it ourselves. We got a very nice designer (Alex) and he did an awesome job. It ended up being a life changing adventure!

Avatar for Andrew Kelly
Andrew Kelly

Reply from BetterSpace

Thank you for choosing BetterSpace, Andrew! We’re glad to hear that you had a great experience with our designer Alex and that the project ended up being life-changing. We appreciate your business and hope to serve you again in the future.

Provided several designs to choose from

June , 2022

betterspace helped me to turn my dream into a reality. I bought a house recently and wanted to bring it up to date as the layout was dated. The house is about 60 years old. My designer provided several different designs which I could choose from and helped me to pick the best one for my needs. Now my house looks amazing and modern! Thank you so much for your help!

Avatar for Caleb
Caleb

Reply from BetterSpace

Thank you for choosing BetterSpace, Caleb! We’re so happy to have been a part of helping you update your home and make your dreams a reality. Thank you for the kind words and we hope you enjoy your updated space for years to come.

Planning permission granted! Top job.

June , 2022

I’ve used BetterSpace for both my property purchase and sales, and their service has been excellent on both occasions. Communication has been great, with them always chasing me to complete the job rather than me chasing them. They’re also professional at what they do, with planning permission being granted on both of my properties – an excellent result. Well done to all at BetterSpace!

Avatar for Amelia Watson
Amelia Watson

Reply from BetterSpace

Thank you for your kind words, Amelia. We’re so glad to have been of service during both your property purchase and sale. It’s always a joy to help our clients achieve their real estate goals!

Your satisfaction is our top priority, and we appreciate the trust you’ve placed in us. Thank you for recommending BetterSpace!

Happy with the results

June , 2022

We used this company to update our living room and bedrooms, and we were really happy with the results. The prices are very reasonable, and the quality of the design and drawings was very good. We would definitely use them again in the future!

Avatar for Pamela Wilson
Pamela Wilson

Reply from BetterSpace

Thank you for your kind words, Pamela! We’re so happy to have been able to help you update your living room and bedrooms. The prices we offer are always meant to be reasonable and reflect the quality of our design and drawings.

We would love to work with you again in the future, so please don’t hesitate to reach out if there’s ever anything else we can do for you. Thank you for choosing BetterSpace!

Quick and efficient service

June , 2022

I was really happy with the work Danielle did for me. She was efficient, quick, and professional, and she helped me to figure out the best way to layout my 2nd floor. She also gave me some great ideas for finding the final pieces I needed to complete the room. I’ll definitely recommend Betterspace

Avatar for Benjamin Wright
Benjamin Wright

Reply from BetterSpace

Thank you for your kind words about Danielle, Benjamin. We’re so happy to have her on our team and know that she will be a great asset to your project. We appreciate the trust you’ve placed in us and are grateful for the opportunity to work with you. We hope you’ll be pleased with the final results!

About BetterSpace

BetterSpace is an online provider of architectural design services.  Our talented in-house team of certified architects, designers, and technicians provides a full range of design and planning services for residential, commercial, and retail projects worldwide through our unique online platform. We are a registered company in the UK and we have designated project teams based in the UK, US, Europe, and Asia. To find out what services we offer, click here.

Contact Details

service@betterspace.co

0845 564 3303 (UK only)

+1 628 228 6088

Company Profile

Professional Services > Architects & Engineers > Architect

Worldwide service

Replied to 76% of reviews